Privacy Policy

1. Information We Collect

• Personal Information: Name, Email address (for authentication and notification).
• Payment Information: Transaction history. We do not store credit card details; these are handled securely by Razorpay.
• Technical Data: IP address, browser type, and cookies for session management.
• User Files: .blend files and textures uploaded for rendering.

2. How We Use Your Data

• To provide the rendering service.
• To process payments and maintain your wallet balance.
• To notify you of job completion or errors.
• To comply with legal obligations.

3. Third-Party Data Sharing

We share specific data with trusted third-party providers to operate our infrastructure:

• RunPod: Used for GPU rendering. Your .blend files are temporarily processed on their servers. They are SOC 2 Type II certified.
• Backblaze B2: Used for secure encrypted storage of your files.
• Razorpay: Used for payment processing.

4. Data Security

We use industry-standard encryption (SSL/TLS) for data transmission. While we implement robust security measures, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to request the deletion of your account and data. Please contact support@cgmist.com to initiate this process.